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Office365/Exchange Email Redirect Setup

This article serves as a guide on how to create a mail rule or setup mail redirection in Office 365/Exchange.

What is mail redirection? To prevent unauthorised password change, we implement ‘mail redirection’ which re-routes password reset emails to the password administrator in your firm. For more details, visit the Mail Redirection article.

Please follow the instructions below on how to create a mail rule in Office 365 and Exchange 2013.

On the Navigation Pane, click mail flow

  • Under Rules, click the + (plus drop-down icon)
  • Select Create a new rule

On the New Rule Page, follow the guide below.

  • Click More Options

On the New Rule Page, follow the guide below.

  • Under the Name field, Enter the name Practice Protect Password Redirect
  • Under Apply this rule if, Select The sender and domain is
  • On the specify domain page, enter all the application domains that you need to reset the Password.
  • Press Enter or click the + (plus icon)
  • Click OK once done.

Check the list of the common application subject and domain, click Common Apps Password Reset & Redirect Info

  • Click add condition
  • On the drop-down list, Select The subject or body and subject includes any of these words
  • On the specify words or phrases page, enter all the application email subject lines that you need to reset the Password.
    Press Enter or click the + (plus icon)
    Click OK once done.

Check the list of the common application subject and domain, click Common Apps Password Reset & Redirect Info

  • Under Do the following, Select Redirect the message to and these recipients
  • On the Select Member page, select the profile of the Password Manager
  • Click Add
  • Click OK once done

How to Add the Practice Protect email for Apps Activation done within the Onboarding process.

  • Enter the onboardingsetup@practiceprotectonline.com
  • Click Check Name
  • Click OK once done
  • Click Save

The New Rule “Practice Protect Password Redirect” is now active.

Note: Once done with the Onboarding Process, remove the onboardingsetup@practiceprotectonline.com on the check name field.

Updated on September 10, 2019

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