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Enable SSO for FuseWorks (OpenId)


FuseWorks offers single sign-on via an OpenId integration with Practice Protect. This providers a seamless login experience to FuseDocs, FuseSign & FuseWorks, including the desktop app.

Practice Protect will configure this on your behalf with FuseWorks. Please send us an email at support@practiceprotect.com


  • Administrator Access in Practice Protect
  • FuseSign must be on Business Lite, Business or Enterprise Plan
  • Active Fuse Works account with administrator rights for your organization (Note: this can be your account so you don’t have to pay and create for another license account)
  • Username/Email for staff should match the login names in Practice Protect.


  1. Login to Practice Protect and switch to Admin portal.
  2. On Core Services, Click on Roles > Add Roles. Create a role and set the name field to “FuseWorks SSO Users“. Then Save.
  3. With the created role, click on Members Add. Add each member/user that will be part of the SSO. Then Save.
  4. From the Apps & Widgets, go to Web Apps section. Then, choose Custom and select OpenID Connect. Click Add
  5. Click Yes to add.
  6. The application that you just added opens to the Settings page. Set the following details:Application ID: FuseWorks
    Name: FuseWorks
    Description: FuseWorks SSO
    Note: You can change the name, category or logo based on your preference.
  7. You can use logo below as the icon for the app. Just right click and save image as.
  8. Click Save to apply
  9. Use the password generator tool here and generate a password for the Client Secret. Select Numbers, Lowercase and Uppercase and set Length to 16. Then, click Generate.
  10. Copy the Password
  11. On FuseWork app settings, go to Trust. Paste the password on the Open ID Connect Client Secret field.
  12. Go down to Service Provider Configuration and choose Login initiated by CyberArk Identity
  13. On the Relying party application URL field paste this https://app.fuse.work
  14. Tick Show in user app list. If you have an existing Fusework tile, you can remove it.
  15. Under Authorized Redirect URIs click Add.
  16. Add each of the following URLs. Note: don’t include double quotation symbols.”https://fuseexternal.azurewebsites.net/api/Session/OIDCCallback”

  17. Confirm all three URLs are showing.

    Then, click Save.
  18. Go to Tokens. Check the box for “issue refresh tokens”.
  19. Scroll down and go to Script to set custom claims. Remove all existing scripts, then copy and paste the following script.
    setClaim('name', LoginUser.DisplayName);
    setClaim('preferred_username', LoginUser.Username);
    // Claims "email" & "email_verified" will only be set
    // if "email" is specified in scope.
    var email = LoginUser.Username;
    setClaim('email', email);
    if (email && email != 'unset')
    setClaim('email_verified', true);

  20. Hit Save to apply.
  21. Return to the Permission section of the app settings and click Add.
  22. Search for the role created in step 2 (e.g. FuseWorks SSO Users),  select and Add.
  23. Hit Save after.
  24. Go back to Trust. Note down the Client ID, Client Secret and Issuer URL.
  25. Login to FuseWorks with the admin account.
  26. From the Product Hub page under User and License Administrator Tools, click “Manage organisation security settings
    NOTE: If you don’t have access to the above settings, we will reach out to FuseWorks Support (support@fuse.work) to configure this for us. Sample email below:To: support@fuse.work
    Subject: Practice Protect SSO Request
    Hi FuseWorks Support,We have configured FuseWorks for SSO in Practice Protect for [firmname].Please see configuration details below:Client ID:  (from step 23)
    Client Secret: (from step 23)
    Metadata URL: (from step 23)
    Issuer URL: (from step 23)
  27.  In the Single Sign On (SSO) Configuration, click Enable SSO. This open up an option for selecting the SSO provider.
  28. For the SSO Provider dropdown, choose Practice Protect. This shows the configuration setup for the SSO.
  29. Copy the details you noted down on Step 24 and paste it on each fields. Note Connection URL field is the Issuer URL
  30. For the UsernameKey, choose email.
  31. Hit Save.
    Important! Once you hit save, all users will be logout of FuseWorks and they will be force to login via SSO we setup.
  32. This should now enable SSO for FuseWorks. Please login using Practice Protect credential.
Updated on March 21, 2024
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