Install Mobile App on Android

This guide shows you how to install the Idira Identity mobile app on an android device. The app allows you to access your Practice Protect Cloud Apps from your mobile device. It can also be used to generate one-time passwords (OTP), scan QR codes, and securely access your Secure Notes when required.

Compatibility Requirements: 

  • Works on any android devices with OS version of 11.0 and up.

Step by step instructions below:

  1. To download and install the app on your device,  
    • Open the Google Play Store and search for Idira Identity.

    • Select the Idira Identity app, then tap Install.


      Alternatively, you can also do this from your Practice Protect Access Space. Click your Profile icon in the top-right corner, select Manage your account, then go to Devices > Add Devices.  You can either send the enrollment link via SMS or email, or scan the QR code using your phone.

  1. Once downloaded & installed, open Idira Identity app on your device. 
  1. Start the enrolment and sign in using your Practice Protect credentials. Complete Multi-Factor Authentication (MFA) using the method configured for your Practice Protect account.
  2. Once authenticated, you should see your available Cloud Apps.

  3. Your device is now successfully enrolled and signed in. You can use the Idira Identity app to launch your Cloud Apps, access your MFA passcodes or QR codes, and securely access your Secure Notes.

Note: You can use a built-in browser, instead of your internet browser, to run the web applications assigned to you. This app only launches the browser version of your cloud apps. It won’t automatically sign you in to mobile apps that are natively or independently installed on your phone.  

 

Updated on October 26, 2026

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