To resign-in to the the browser extension:
- Sign out from Practice Protect (In the right corner click on the Idaptive icon)
- Close your browser.
- Reopen the browser.
- In the right corner click on the Idaptive icon and Click Sign In.
- Login with your Practice Protect Username and Password then click Next.
- When the below pops-up click Sign In.
- To confirm Sign in click on the Idaptive Icon in the right corner. Your list of applications will be showing.
- Click on an application to test Login.
- If you are still having issues, Please make sure that your browser extension is updated, Please follow the below Guide for Chrome and the below Guide for Firefox
- If you are still having issues please contact support at firstname.lastname@example.org
You can now open all applications that require the browser extension.
Note: You may have to restart the browser.