Some organizations require you to provide multifactor authentication when you log in to the user portal, open an application, or enroll a device. Multifactor authentication means you must enter your password plus provide another form of authentication to log in.
Practice Protect provides the following forms of authentication:
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Authentication form |
How you respond to complete the login |
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Mobile Authenticator |
You can respond using either the Mobile Authenticator option in the Centrify application or your device’s notification service. See Using Mobile Authenticator for the details. |
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One-time-passcode (OTP) |
You enter the one-time-passcode (OTP) from a third party authenticator or from Centrify to log in to the user portal. See Using OTPs to authenticate. |
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Email verification code |
Access the relevant email account, open the email message, and click the link or manually enter the one-time code. |
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SMS verification code |
Open the text message sent to the phone number indicated and either click the link or enter the code in the user portal prompt. Note: The device must be connected to use the link. |
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Answer Security Question |
Provide the answer to security question(s) you created and/or admin-defined question(s). You create your security question(s), select admin-defined question(s), and answer on the Accounts page in the user portal—see Specifying security question(s) and answer(s). |