What is Email Spoofing?
Email Spoofing is a technique commonly used by a malicious actor to send an email that appears to come from a specific address when in fact, it’s coming from another. For example someone acting maliciously may use this technique to send an email that appears to come from a business owner and trick an employee into handing over sensitive information. This type of cyberattack is called Phishing.
While the Email Spoofing technique can be used for malicious purposes, it can also be used legitimately. For example it’s common for businesses to send marketing emails that appear to come from the business owner when in fact the emails are being sent from a marketing system instead.
How Do I Protect Myself From Malicious Email Spoofing?
There’s three validation protocols that can be used to prevent a malicious actor from spoofing your emails while still allowing your authorized 3rd party systems to work as expected. These protocols are called SPF, DKIM & DMARC. Practice Protect implements all of these technologies at the point of onboarding to ensure your email system remains as secure as possible.
Why am I Experiencing Issues with Sending Emails from a 3rd Party System?
The three validation protocols mentioned above will determine which systems are ‘allowed’ to send emails on your behalf. If you are experiencing issues with sending emails from a 3rd party system (e.g. a marketing platform), this likely means that the system has not been included in the SPF & DKIM records setup for your firm. Practice Protect can liaise with 3rd party vendors to ensure their systems are setup to spoof your company emails successfully.