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  4. Add User Account (Cloud Users – Google Workspace SAML + Provisioning)

Add User Account (Cloud Users – Google Workspace SAML + Provisioning)

Purpose

This guide shows how you can create a user account in Practice Protect when Google Workspace provisioning is enabled. After adding the user in Practice Protect, a sync will occur and create the user’s account in Google Workspace as well. 

Below is the list of functions and attributes mapped in Practice Protect. All other settings are managed in Google Workspace.

Google Workspace Account Creation

  • Display Name

  • Primary Email/UPN

Prerequisites

Instructions

  1. Create a Cloud User in Practice Protect. Please refer to this link in order to create a user.
  2. Once the user is created, under Core Services, go to Roles.

  3. Click on Google Workspace Email Integration Users. Note that the role name may vary, for example, it could be Google Workspace SAML Users.

  4. Go to Members and click Add to include the newly created user.

  5. Locate the user by searching, select the account, click Add, and finally click Save


    The user is now added to the role.

  6. The next step is to manually synchronize the user account to Google Workspace. Go to Settings then navigate to Users.


     

  7. Navigate to Outbound Provisioning under the Other section. In the Provisioning Enabled Applications drop-down, select Google Workspace, then click Start Sync.

  8. To verify the sync status, click the View Synchronization Job Status and Reports link.


  9. After synchronization completes, check the Google Workspace Admin Portal to confirm that the user has been added.

  10. The new user has been successfully added to Google Workspace.
Updated on December 23, 2025

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