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Enable Mail Delegation in Google Workspace


Mail delegation is a function that allows staff to share their mailbox with other team members within their Google Workspace organization. This function is turned off by default & must be enabled by an admin before team members are able to delegate access to their mailboxes.

Note: Enabling delegation will allow staff to share their mailbox with any team member within the organization. It will not provide anyone access to another mailbox unless the owner has invited the team member to do so.


  • Super Admin Account on Google Workspace


    1. Login to Google Admin
    2. On the left navigation menu, click on Apps > Google Workspace > Gmail > User Settings.


  1. Click on Mail Delegation.
  2. Tick the box Let users delegate access to their mailbox to their users in the domain
  3. Hit Save to apply.
  4. Delegation is now enabled. To grant another user access to your mailbox click here
Updated on February 22, 2024

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