Purpose
This guide explains how administrators can enable QR code–based authentication for the platform.
Once QR code authentication has been enabled, each user must configure it on their mobile device by following the Sign in with a QR Code Guide.
Prerequisites
- You must have a Practice Protect account with access to the Setup platform space or be assigned as the Password Admin.
Instructions
- Sign in to your Practice Protect account.
- From the App Launcher (9-dot menu) in the top-left corner, select Setup to switch to the Setup platform space.

- In the left navigation pane, expand Security, select Authentication, then click Security Settings.

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Under Login Screen Options, select Enable QR code based user identification on the login screen.

- Click Save in the bottom-right corner to apply the changes.
- Return to Security, select Authentication, then click Profiles.

- Select the appropriate Login Profile. By default, this will typically be Default New Device Login Profile for geo-locked users or Default Other Login Profile for IP-restricted users. If your organization uses a custom login profile, select the appropriate custom profile instead.

- Scroll to the bottom of the page until you reach the Single Authentication Mechanism section. Select QR Code, then click OK to apply the changes.

- QR code authentication is now enabled and will be available on the sign-in page.