This guide explains how to sign in to the Practice Protect Admin Portal and navigate between the different administrative areas of the platform. Access to the Admin Portal is available only to authorised System Administrators and designated administrative users.
Platform Spaces
The Practice Protect Admin Portal is organised into several areas known as Platform Spaces. Each space provides access to specific tools and features within the platform.
| Platform Space | Description |
|---|---|
| Access | Allows users to launch applications, view their user profile or secured notes, and access other resources (Formerly User Portal) |
| Manage | Used for day-to-day administration, including managing users, applications, access policies, and governance controls. |
| Detect and Respond | Provides visibility into security events and potential risks, allowing administrators to review alerts and respond to suspicious activity. |
| Audit and Reports | Provides access to activity logs, session information, and reporting tools for auditing, investigation, and compliance purposes. |
| Setup | Contains environment-wide settings, integrations, and configuration options for your Practice Protect environment. |
Instructions
- Open your preferred web browser and enter your Practice Protect URL in the address bar. If you do not know your Practice Protect URL, please contact Practice Protect Support.
- On the Sign In page, enter your email address in the Username field and click Next. Alternatively, if you have Passwordless Sign-In configured, you can scan the QR code displayed on the screen using the Idira Identity mobile app to authenticate and sign in directly.
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Enter your password, then select your preferred authentication method.
- OATH OTP – Open your authenticator app and enter the one-time passcode (OTP) displayed.
- Mobile Authenticator – A push notification will be sent to the Idira Identity mobile app. Open the notification and approve the sign-in request to continue.
- Once you have successfully signed in, you may be prompted to sync your browser extension. When the Idira Identity Browser Extension pop-up appears, click Sign In to continue.
- In the Access space (formerly known as the User Portal), click the navigation menu on the left-hand side of the screen.
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Choose the Platform Space that corresponds to the task you want to perform. For example, if you need to add a new user or manage existing users, select Manage from the navigation menu.
If you require assistance with a specific feature or task, please contact the Practice Protect Support team.