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Disable Secure Items Access

Purpose

Secured Items lets users share Non-Web and Notes in a secure fashion within your organizations tenant. This feature can be disabled if required.

Prerequisites

  • Practice Protect Administrator Rights (Password Admin)

Instructions

  1. Login to the Practice Protect  and switch to the Admin Portal.
  2. Go to Polices under Core Services

  3. Locate the policy assigned to the user group you want to disable secured items for, or use the default policy if no specific one is assigned.


  4. Go to Workforce Password Management and click on User Settings

  5. Set Disable Secured Items to Yes to hide the Secured Items section entirely.
  6. (OPTIONAL) If you only want to prevent users from adding their own secured items while still allowing access to shared items, set Disable Secured Items to ‘- -‘ and Allow Users to Add Secured Items to No

  7. Hit Save.
  8. The Secured Items will no longer display in the User Portal for users at next login.
Updated on August 19, 2025

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