Minimum Requirements

This article provides a list of Practice Protect minimum requirements and what is supported by Practice Protect.

Web Browsers

Supported Web Browsers

  • Internet Explorer 11 (On Windows 2008 server, Windows 2012 server, Windows 7, and Windows 8)
  • Microsoft Edge: latest version available at release
  • Mozilla Firefox: latest version available at release
  • Google Chrome: latest version available at release
  • Apple Safari 11

Browser Extension requirement

Computers must meet the following requirements to install the Browser Extension.

  • Microsoft .NET Framework 4.6.2 or later
  • Microsoft Installer 3.1 or later

In addition, browser support for the Browser Extension features is indicated in the following table.

  Chrome Firefox Safari IE
Form filling Yes Yes Yes Yes
App capture No Yes No No
Land and Catch Yes Yes Yes Yes
App Launch Yes Yes Yes No


Web Applications

Practice Protect automate the login for all web applications. Some web applications can’t be automated as they use extra security factors. We add them as bookmarks only. Those applications are:

  • Web applications which use web based keyboard
  • Below applications are added as bookmark only

Mobile Applications

Practice Protect use Idaptive mobile application for accessing user portals and launch applications from mobile devices and tablets. Native mobile applications are not supported except with Federation or SAML integration.

Desktop Applications

  • Practice Protect support Desktop applications with Federation or SAML integration only
  • Remote Desktop Services are supported by Practice Protect through web RDS except SBS 2011. Please check RDS Web Integration with Practice Protect article for more info

Application Password Reset (Application Activation)

During the OnBoarding phase, We secure users applications accounts by resetting the passwords with 16 characters passwords (that include numbers, upper case alphabets, lower case alphabets and special characters).

For privacy reasons, we don’t reset the passwords for the below applications:

  • Banking applications
  • Government applications
  • Personal applications (ex: social media,… etc)
  • Applications that requires verification inputs to reset the password (Security Questions, SMS codes, Birthday,…etc)
  • Applications that require phone calls to reset the password
  • Applications that required to be used on Desktop or Mobile application
  • Client provided logins applications (applications that password reset email received outside the domain like Gmail, Hotmail, old domain or third party domain)

Email Platforms

Supported Email Services

  • Office 365 (Office 365 Business Premium and Office 365 Business Essentials. Must have online Exchange service )
  • G-Suite (Basic, Business and Enterprise Plans)
  • Exchange Server (support transport rules)


  • Service account with Exchange administrator right


Federated identity with Practice Protect offers the best overall end user SSO experience in the Microsoft cloud and offers unique security options not available in standard deployments. Once Federation & Provisioning is in place all Office 365 Identities will be managed from Practice Protect and login at the Office 365 website is no longer possible.

Supported Office 365 Subscriptions

  • Office 365 Business Premium
  • Office 365 Business Essentials

Notes: Office 365 subscription through GoDaddy is not supported.


  • Service account with Global administrator right

SAML Integration

SAML integration with Practice Protect offers the best overall end user SSO experience to supported cloud applications and offers unique security options not available in standard deployments. Once SAML is enabled, Practice Protect account will be used to login to those applications.

Supported Applications

  • G-Suite
  • Dropbox
  • Box
  • Slack
  • Jira Cloud
  • BGL
  • Zendesk


  • Service account with administrator right

Updated on December 10, 2020

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