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Sign into platform via QR Code


This guide shows how to enable & utilize QR code based authentication to the platform.


Admin Portal Configuration - Requires Password Admin

  1. Login to Practice Protect and switch to the Admin Portal.
  2. Go to Settings and select Authentication then Security Settings.
  3. Tick Enable QR code based user identification on login screen under Authentication Options.
  4. Hit Save to apply.
  5. Go back to Settings, select Authentication then Authentication Profiles. Select the appropriate Login Profile. This is usually Default New Device Login Profile for Geo-Locked users or Default Other Login Profile for IP restricted users.
  6. Locate Single Authentication Mechanism and tick QR Code then select OK to apply.

How to use QR to login to the platform - End User

  1. Staff will have to download and install the dedicated app for Practice Protect.
  2. Enroll the device. To enroll, open the app and sign in using your Practice Protect credential. To complete this steps, follow these guides below:
    1. Install Mobile App on iOS
    2. Install Mobile App on Android
  3. Once enrolled, test it by going to the login page of your Practice Protect in the browser.
  4. Open the app. Tap the Menu icon on the top left and select QR Code Authenticator. If may ask you to enter a pin for verification and security purposes.

  5.  Scan the QR code on the login page using the app.
  6. It should sign them in to their Practice Protect once they see the message below:

Updated on November 17, 2023

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