Purpose
When Microsoft 365 is email integrated with Practice Protect, the management of attributes is controlled from the Practice Protect user. One key attribute affected by this is msExchHideFromAddressLists. A primary reason for using this attribute is to retain ex-employee email data while preventing other employees from seeing the account in the company’s address list.
Instructions
- Login Practice Protect and switch to Admin Portal.
- Navigate to Core Services > Users and select the user.
- Go to Additional Attributes.
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Update msExchHidefromAddressLists_ to True. If this attribute doesn’t exist, Please contact the support to have it added. support@practiceprotect.com
- Click Actions > Click Sync All Apps.
- Log in to Microsoft 365 Exchange Admin and confirm that Hide From Address Book is checked.
- If you are removing a user account, you may now proceed with the removal in Practice Protect.